After the install
The car park does not need us in order to work.
Every buyer asks the same question about an automated lane: what happens when it breaks. Most of the answer is that the lane was built not to depend on us — it decides everything on site, on its own cabling, and the barrier can always be raised by hand. The rest is a warranty, a shelf of spare parts and one number to call.
- Offline
The lane does not need the internet.
Entry, the fee, the cash, the receipt and the exit barrier are all decided by a computer on your site. If the connection drops, the car park runs the same.
- Network
The lane does not need our WiFi, or yours.
Our equipment runs on its own cabling. We do not join the mall network for anything in the payment path.
- Last resort
If everything fails, cars still leave.
Your guard raises the barrier by hand. That path exists because we never removed it.
- Warranty
One year of manufacturer warranty on the equipment.
The kiosk is built by KITS and carries their warranty for the first year. A defect in that year is repaired under it, and we are the ones who raise the claim.
- One contact
One number to call.
We coordinate the kiosk manufacturer, the camera supplier and the electrician. You do not chase three vendors, and no vendor gets to point at another one.
- Spares
Spare parts sit on our shelf.
A spare computer, switch, battery backup and cabling are held for your site before it opens, so the common failures never wait on a shipment.
- Maintenance
Scheduled service visits.
After the warranty year, an annual maintenance contract covers planned visits: the camera lenses, the printer path, the battery, and a test that a backup actually restores.
What is deliberately not on this page is a repair time in hours or days. We have not yet run a site for a year, and the manufacturer’s turnaround is not yet in writing. A number printed today would be a guess — it goes up when it is something we can hold ourselves to.